About Trouble

During your stay

• I cannot check in. How can I resolve this?
• Where is the entrance to the hotel?
• Unable to remove / return key
• What should I do if the KeyBox door won't close?
• What should I do if I run out of amenities?
• What should I do if I am inky?

Hotel Facilities

• What should I do if the lights in my room do not work?
• What should I do if I cannot open the safe?

About baggage

• What should I do if I have forgotten or dropped something?
• What should I do if I have a problem with a coin operated locker?