Trouble with Retrieving or Returning Keys July 25, 2025 07:12 Updated Q. What should I do if I cannot take out or return the key? A. There may be a problem such as the slot being locked or the box not opening or closing properly, which requires repair. Please contact us at the following number: 0467-50-0777 Related articles In Case of Lockout About Insufficient Amenities I cannot check in. How can I resolve this? Hotel Entrance Coin Locker Troubles